We help brands, designers, developers, writers and creators build voice experiences for the more than 1B globally over the age of 50, with all their different personas and contexts. Work, play, family, fitness, finance, health. Strategic outlooks and practical skills. Contact us about a workshop.
Voice-First Strategy Workshop
Our 1-day Strategy workshop helps to understand the Voice-First landscape, identify where best to get started, and begin the journey into a voice-enabled world. Voice-first technology and building voice experiences are already proving to make life and business better. The possibilities are endless and the potential beyond the horizon. We begin with discovery to align to business goals, discuss benchmarks, define the user audience and begin to roadmap engagements that work for your particular business and user needs.
Voice Design Workshop
Our 3-day Voice Design Workshop covers all the basics of voice design but also teaches to meet older adults where they are, identify where to begin, and apply conversation design techniques (with the needed nuances) for optimal impact. This workshop is a jam-packed, interactive three-day process for answering critical business questions, understanding user scenarios, writing, designing, prototyping, and testing ideas. How can we solve a problem, big or small, with voice? And is voice the right fit? We believe a great voice experience begins with user context and goal alignment. We’ll help you define the best use case for your goals to produce a great voice experience for your audience.
Personas, Stories & Use Cases
Who are they, what are they doing, where can you meet them with voice?
In real life, conversation is cooperative. Create sample dialogues, script the ideal experience, as well as “error paths”, to succeed brilliantly or fail gracefully. Conduct table reads, role play, collaborate, re-write and work through each designed iteration.
Prototyping and Testing
Learn the importance of SSML, audio cues and soundscapes. Put your design into a prototyping tool so you can speak and interact with your design – This is where you really take your idea and dialogue, find mistakes and validate your assumptions. – Success is understanding: Who is the user, What are they doing, What need do they have, Can it be solved with voice, and does it tie back to your goal.