Designing Journeys #6 – Shopping
Grocery shopping is something we all do. Whether heading to the market on a weekly basis, ordering online, of just a quick stop to pick up a few things, there is more to food shopping than a trip to the store. Making a list, planning meals, transportation, carrying bags, putting food stuffs away… It is such a natural part of life.
Voice Designer tip – We rarely step back and look at the mini-steps of the journey to, well, get food. So many opportunities for voice (and yes, especially for the older adult population too)