Marvee

Privacy Policy

Last Updated: May 23, 2018

Marvee LLC provides this Privacy Policy (the “Privacy Policy”) to describe the ways that we collect, store, and use your personally identifiable information (“Personal Information”) when you use Marvee. The Company reserves the right to modify this Privacy Policy at any time, without notice, for any reason. Upon such a change, you will be bound by the new Privacy Policy unless you discontinue use of Marvee.

The following terminology applies to these Terms of Service, Privacy Policy and any and all agreements.

“Client”, “You” and “Your” refers to you, the person accessing the Marvee web assets, and accepting our company’s Terms and Conditions. For purposes of this Agreement, “You” means you and any other person with whom you share your account.

The term “Marvee LLC”, “Marvee”, “AskMarvee”, “Marvee Community”, “Marvee Studio”, “Marvee Academy”, “This Company”, “Ourselves”, “Our”, “We”, and “Us”, refers to the owners of the website.

“Party”, Parties” or “Us”, refers to both the client and ourselves, or either the Client or ourselves.

Privacy Statement

 We are committed to protecting your privacy. Authorized employees within the company, and contractors, on a need to know basis only use information collected from individual customers.  We constantly review our systems and data to ensure the best possible service to our customers.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Your personal information is not required to visit Marvee LLC web assets: askmarvee.com and app.marvee.com. At Marvee we design our products and services according to the principle of privacy by default and collect only the minimum amount of data necessary to provide our users with a product or service.

When you use Marvee, our software, or otherwise interact with the Company, we may collect the following Personal Information:

What information do we collect and what do we do with it?

We may collect the following information:

  • Full name and address
  • Contact information including email address and mobile phone number
  • Contact information of others you add to your account with required opt-in
  • Other information relevant to customer surveys, our products and/or offers

What we do with the information collected

  • To help users and their verified contacts access, use, and enjoy Marvee. The information you submit, including voice commands, provides the basis for the user experience. We may analyze user input to assess and improve our quality of service
  • Other information relevant to customer surveys, our products and/or offers
  • To provide updates to our users about Marvee and other Company offerings.
  • To answer your customer service inquiries
  • To process payments as requested.
  • To enforce our Terms of Service and Privacy Policy.
  • To optimize Marvee and the Company’s services, as well as evaluate Marvee’s performance
  • Internal record keeping
  • We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email you have provided.
  • We may, from time to time, also use your information to contact you for market research purposes.
  • Email marketing: we may send you emails about our site and related service(s), registration, course content, skill progress or other updates.
  • We may also use your email to inform you about changes to services, survey you about your usage, or collect your opinion
  • To comply with court orders and other legal processes.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service https://askmarvee.com/tos.

How do you get my consent?

When you provide us with personal information to become a subscriber on our site, make a purchase, or participate in the Marvee Platform(s), you will be asked to confirm your opt-in for consent to our collecting and using your information for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We utilize Mailchimp and other marketing platforms for this purpose.

How do I withdraw my consent?

Choice/Opt-out: If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@askmarvee.com or mailing us at: PO Box 110147, Naples FL 34108

Web Analysis Tools/Log Files

We may use web analysis tools, like Google Analytics, that are built into the Marvee LLC websites to measure and collect anonymous session information. We use IP addresses to analyze trends, administer our websites, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for system administration, detecting usage patterns and troubleshooting, our web servers automatically log standard access information including browser type, URL request, and referral URL. Any individually identifiable information related to this date will never be used in any way different to that stated above without your explicit permission.

Cookies

Cookies are tiny text files that are stored on your computer when you visit some websites. We use cookies to identify your computer so we can tailor your user experience, track shopping basket content, and remember where you are in the order process. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

  • We use cookies to recognize your device and provide you with a personalized experience.
  • We may also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
  • Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
  • Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
  • We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
  • Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
  1. Payment:

If you make a purchase on our site, we use the third-party payment processors, Stripe and Amazon Pay. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

Stripe

Third Party Services

Siteground

The askmarvee.com and marveeacademy.com websites are hosted by Siteground Inc. (“Siteground”). They provide us with hosting and WordPress creation platform that allow us to present and sell our product/services to you.

Your data is stored through Siteground’s data storage, databases and the general Siteground application. They store your data on a secure server behind a firewall.

Siteground Terms and Policies

Amazon Web Services and Alexa

The Marvee software platform (app.marvee.io) and Marvee Alexa Skill are hosted at Amazon Web Services (“AWS”) and Amazon’s Alexa Voice Services. Amazon services comply with the General Data Protection Regulation (GDPR).

Amazon’s Privacy Policy

Amazon Terms of Service

Amazon Conditions of Use

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

List of Third-Parties (other than Marvee) With Whom Personal Information May Be Shared for payment processing, operational services or customer support.

Amazon.com Inc – Alexa Web information Service

Amazon.com Inc – Amazon Web Services

Apple

Dropbox

Google

Mailchimp

Memberpress

Siteground

Slack

Stripe

Wells Fargo Bank

Social Media: Facebook Messenger, Twitter, Linkedin

WordPress – Elegant Themes

Easy Digital Downloads

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

Data Breach

Any personal data breaches which would significantly harm individuals will be reported within 72 hours to the “relevant supervisory authority.

Your Personal Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.  To review or update your personal information to ensure it is accurate, contact us @support@askmarvee.com, or preferably, access your own account information by logging in to amend your records.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@askmarvee.com or by mail at PO Box 110147, Naples, FL 34108